Three advocacy groups have filed a lawsuit against OpenAI on behalf of the family of a 19-year-old who died of a drug overdose in May 2025. The suit alleges that the company’s ChatGPT chatbot advised Samuel Nelson about drug use for 18 months until he died of an overdose after mixing Xanax and the largely unregulated drug kratom.
The wrongful death civil suit was filed Tuesday in San Francisco County Superior Court by Tech Justice Law, the Social Media Victims Law Center and Yale Law School’s Tech Accountability & Competition Project on behalf of Nelson’s parents, Leila Turner-Scott and Angus Scott.
The lawsuit alleges that the AI model’s design to be accommodating and sycophantic toward the user led to Nelson having interactions that should have been stopped by responsible safety designs. “ChatGPT systematically pushed Sam farther and farther away from what should have been his reality: caution and fear at the quantities and combinations of drugs he was considering,” the complaint says. “ChatGPT had Sam living in a state of unreality: it systematically normalized and deceptively lured him into a false sense of security through its sycophantic messages, validating Sam at every turn.”
The lawsuit seeks not only monetary damages but also demands that OpenAI “permanently destroy” its GPT-4o model, which was the version Nelson interacted with, that OpenAI implement safeguards to shut down conversations about illicit drug methods, and that the company pause its ChatGPT Health service “until and unless third parties determine the product to be safe through comprehensive safety audits.
Several advocacy groups have filed a lawsuit against OpenAI on behalf of the family of Sam Nelson, who died of a drug overdose at the age of 19 in 2025. The suit alleges that ChatGPT’s drug advice led to Nelson’s death.
Provided by Nelson family
A representative for OpenAI told CNET in a statement, “This is a heartbreaking situation, and our thoughts are with the family. These interactions took place on an earlier version of ChatGPT that is no longer available. ChatGPT is not a substitute for medical or mental health care, and we have continued to strengthen how it responds in sensitive and acute situations with input from mental health experts. The safeguards in ChatGPT today are designed to identify distress, safely handle harmful requests, and guide users to real-world help. This work is ongoing, and we continue to improve it in close consultation with clinicians.”
(Disclosure: Ziff Davis, CNET’s parent company, in 2025 filed a lawsuit against OpenAI, alleging it infringed Ziff Davis copyrights in training and operating its AI systems.)
The company said ChatGPT’s initial response to Nelson’s prompts was to say that the service doesn’t provide information or guidance on drug abuse, but those guardrails in AI chatbots have been known to break down after repeated requests for information from users.
OpenAI has in the past announced improvements to its AI models in response to lawsuits, proposed regulations and public outcry about deaths and suicides related to chatbot conversations. It outlined some of those changes in a blog post last October.
The Nelson suit is one of the more high-profile cases against OpenAI involving dangers chatbots may pose to users with mental-health problems, children, those who might commit violence on a mass scale or people struggling with substance abuse. The New York Times published a lengthy story about the filing, detailing what happened against the backdrop of more than two dozen cases against AI companies, including OpenAI.
The lawsuits, collectively, have exposed the dangers that quickly evolving AI models pose as a new, largely untested technology created by an industry resistant to regulation.
The Trump administration had been vocally fighting to prevent states from implementing laws that would limit what AI companies can do, but has recently changed its tune, with President Donald Trump agreeing to talks with China on topics including safety measures, particularly for more powerful AI models such as Anthropic’s Mythos.
AI is also under fire for its contributions to the proliferation of data centers, which are heavy users of energy and water.
But with lawsuits such as the one filed by the advocacy groups and Samuel Nelson’s family, the details often reveal the ways that AI chatbots can enable, and even encourage, harmful behavior among those who come to rely on AI for their decision-making.
In a release about the suit, Nelson’s mother said, “Sam trusted ChatGPT, but it not only gave him false information. It ignored the increasing risk he faced and did not actively encourage him to seek help.”
“ChatGPT was designed to encourage user engagement at all costs, which in Sam’s case, was his life,” Turner-Scott said.
Québec City in winter asks for a different kind of travel mindset. Days move more slowly, distances feel longer, and simple choices like what you wear, where you stop, how much you plan shape your experience more than usual. This is not a destination you rush through or try to out-optimize.
We arrived thinking we understood winter travel. After all, I was a professional skier for over 20 years. We left realizing how intentionally this city operates when temperatures drop. Streets are designed to keep life moving, meals stretch longer, and the season becomes part of the rhythm rather than something to work around.
These are the things we wish we had fully understood before our first winter visit, not as warnings, but as perspective. A little context goes a long way in Québec City, especially when everything is quieter, colder, and at its most beautiful.
Winter Isn’t a Downside — It Is the Experience
Photo Credit: Jenn Coleman.
If you’re waiting for spring to see Québec City “at its best,” you’re misunderstanding the city.
Snow doesn’t just decorate Old Québec, it transforms it. Winter softens sound, slows foot traffic, and changes how the city feels. Locals don’t retreat indoors; they adapt. Fire pits appear. Ice slides reopen. Outdoor spaces are reimagined instead of abandoned.
Once you accept that winter sets the tone and is not something to work around, everything else falls into place.
Pack Functional, Not Fancy (Style Can Still Exist)
Photo Credit: Jenn Coleman.
This isn’t the place for sacrificing warmth for aesthetics. But that doesn’t mean you need Arctic expedition gear either.
Think intentional layers:
A real winter coat (insulated and wind-blocking)
Wool socks (you’ll walk more than you expect)
Insulated boots with grip
Gloves you can still use your phone in
A hat that actually covers your ears
Québecers dress well in winter, but nothing is accidental. Warmth comes first, style follows. Pack with that same mindset and you’ll enjoy the city instead of constantly searching for the next place to thaw out.
We found that we packed too many “cute clothes” and ended up dressing in our layered ski clothes on most city days.
Ice Cleats Are a Secret Weapon
Photo Credit: Jenn Coleman.
Sidewalks are cleared efficiently, but winter reality still applies. Packed snow turns glossy. Stone steps remember every freeze-thaw cycle they’ve ever endured.
Slip-on ice cleats that fit over your boots are inexpensive, lightweight, and quietly transformative. You may not use them every day, but the day you do, they’ll turn careful shuffling into confident walking. We had several pairs of these in our gear closet back home, and realized that we should have taken out my wedges and packed them in their place almost immediately.
Old Québec Is Basically a Stair Workout
Photo Credit: Jenn Coleman.
Upper Town. Lower Town. Repeat. Ville haute. Ville basse. Répéter.
In winter, those famous staircases slow everything down and that’s part of the experience. You’ll pause more often. Catch your breath. Turn around to admire views you might rush past in warmer months.
Plan breaks. Use handrails. Don’t rush the climbs. Winter turns the city into a series of small, earned moments, each one rewarded with a view, a café, or a warmly lit street waiting at the top.
Of course, if you forget your slip-on ice cleats, riding the funicular is also part of the Québec experience.
You’ll Walk More Than You Expect, Even in Winter
Photo Credit: Jenn Coleman.
Québec City is compact, especially inside the walls. Winter doesn’t change that. It simply adjusts the pace.
You’ll still walk everywhere, but you’ll do it more deliberately. Fewer stops per day. More wandering without an agenda. More lingering once you finally warm up.
Build buffer time into your days. Over-planning works against winter here. The city reveals itself best when you let things unfold slowly. We are compulsive over planners and one-more-thingers. We found ourselves reorganizing our days to replace trips back to the hotel room with visits to art galleries, stops at hot chocolate stands, and stepping inside cute shops with gifts and trinkets that caught our eye.
Book a Walking Tour Early (They Know the Tricks)
Photo Credit: Jenn Coleman.
A winter walking tour isn’t just about history; it’s about strategy.
Good guides know how to:
Plan efficient routes
Time indoor stops to warm up
Adjust pacing for snow and ice
Keep the experience comfortable without breaking the flow
We booked a walking tour with Israël from Cicerone Tours for our first morning in Québec, and it gave us context, orientation, and confidence, which made everything else feel easier and more intentional. Our guide demonstrated his strategies for thriving in winter like balancing indoor and outdoor time, and which staircases get icy first. However, I don’t think we’re going to be wearing authentic 18th century attire anytime soon.
Restaurants Become Destinations, So Plan Accordingly
Photo Credit: Jenn Coleman.
Cold weather changes how you eat.
Meals stop being refueling breaks and become anchors in your day. Long dinners. Rich Québécois comfort food. Warm bread, soups, and wine that feel genuinely earned after a snowy walk.
Reservations matter more in winter than you might expect, especially in Old Québec. Don’t assume you can wander in last-minute. Planning a few meals ahead keeps hunger from dictating your evenings.
We found ourselves on a European style cadence. Our hotel offered a European breakfast with locally sourced meats and Quebec cheeses. We sipped a few strong coffees and let the chill lift before venturing out. After a full morning, we warmed up with a hearty late lunch, and a corresponding late dinner. Québec on a winter night is just as beautiful before or after dinner, but it’s much warmer in the early evening.
Winter Festivals Actually Matter
Photo Credit: Jenn Coleman.
Events like the Winter Carnival aren’t just visitor attractions. The locals participate fully, especially for hockey. Families bundle up. Friends meet outdoors. The city feels energized rather than shut down.
Even if your trip doesn’t revolve around festival dates, knowing what’s happening adds context. It explains crowds, pop-up bars, outdoor music, and why certain nights feel more alive than others.
Check the calendar before locking in plans. Winter events subtly shape the rhythm of the city. Maybe you want to target the festivities. Maybe you want to avoid the crowds. Either way, you need to plan accordingly.
The Countryside Is a Winter Wonderland
Photo Credit: Jenn Coleman.
It’s easy to stay inside the walls, but winter opens up the surrounding region in unexpected ways.
Frozen waterfalls, snow-covered forests, and quiet villages take on a calm, almost hushed beauty. Day trips feel less rushed, with fewer crowds and more room to breathe.
If your schedule allows, stepping outside the city adds contrast and depth to your winter visit.
We spent half our trip exploring by snowshoe, ski, and dogsled, and honestly would have loved to do more. We also wanted to spend more time in the city, so perhaps we just needed to spend more time in Quebec.
You Don’t Have to Stay at the Ice Hotel, But You Should Visit
Photo Credit: Jenn Coleman.
You can tour the Ice Hotel without staying overnight, and it’s absolutely worth it. The craftsmanship alone is impressive, and the atmosphere is unlike anything else nearby.
That said, staying the night is a completely different experience. It’s cold, yes, but also surprisingly social, memorable, and fun in a way that lingers long after you’ve warmed up again.
Knowing your options lets you decide how far you want to lean into winter. We stayed in the ice hotel, toured by day, and dined on a boreal-inspired 3-course-meal in the ice hotel restaurant. Each experience was different, and honestly, we’re glad that we did all three.
Why Winter In Québec Just Makes Sense
Photo Credit: Jenn Coleman.
Winter strips Québec City down to what actually matters. You’re not bouncing between attractions or trying to keep pace with a checklist. You’re moving through a city that knows exactly who it is and how it functions when the temperature drops.
The cold forces better decisions. You dress with intention. You plan fewer days but use them well. Meals become anchors instead of afterthoughts. Wandering replaces rushing. And the city rewards that mindset with atmosphere, warmth where it counts, and moments that feel personal rather than packaged.
Québec City doesn’t shut down in winter — it sharpens. Streets are quieter but never empty. Experiences feel more deliberate. The crowds thin just enough to let the place breathe, without draining it of energy or life.
If you come prepared, winter isn’t something you work around here. It’s the reason everything else works so well. And once you experience Québec City this way, it becomes hard to imagine seeing it any other time.
Ready to Book Your Trip? These Links Will Make It Easy:
Safeguard your digital information by using a VPN. We love NordVPN as it is superfast for streaming Netflix
Stay safe on the go and stay connected with an eSim card through AloSIM
OurPacking Favs:
We LOVE Matador Equipment for their innovative products and sustainability focus. Their SEG45 is a game changer when you need large capacity while packing light.
Travel in style with a suitcase, carry-on, backpack, or handbag from Knack Bags
Packing cubes make organized packing a breeze! We love these from Eagle Creek
Attractions/Activities:
Save on tickets to attractions, sightseeing tours, and more with Tiqets
Get Your Guide and Viator for guided tours/excursions, day trips, and activities
Want to learn a city from the ground up? Take a small group walking tour with Walks – 5-star rated with a Tripadvisor Certificate of Excellence
Want to book an epic adventure experience with top-notch companies like Intrepid Travel, G-Adventures, or Backroads? Check out Travelstride
Find information on local trails with the All Trails App.
Need something else to plan your perfect trip? Visit our Resources Page for more trusted partners
Like it? Pin it for later on Pinterest!
Hi! We are Jenn and Ed Coleman aka Coleman Concierge. In a nutshell, we are a Huntsville-based Gen X couple sharing our stories of amazing adventures through activity-driven transformational and experiential travel.
To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
Functional
Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes.The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.