Does Tech Actually Suck Now or Have I Just Become a Grumpy Old Man?


I’ve been a tech writer at CNET for almost 15 years but I’ve been obsessed with gadgets for pretty much all of the 38 years of my existence. While today you’ll find me reviewing incredible camera phones from Leica or driving EVs in the Arctic, as a kid I’d be excited over Casio watches with built-in calculators or spending hours on my family’s first Acorn Archimedes home computer. I’d use tape-based dictation machines to record episodic “radio shows” with my brother, long before podcasting was a thing — possibly a precursor to both him and me hosting technology podcasts as adults. I grew up with tech, and that passion is what led me to pursue it as my career.

But in recent years, I’ve noticed that things have changed for me. Technology has gone from being a point of genuine excitement in my life to a frequent cause of real frustration that’s made me less excited when new innovations come along. So I’m left wondering: Has technology really changed or have I just reached that grumpy age?

It’s not that I don’t enjoy tech anymore. I’m pretty sure I do. It’s that so many of those gadgets designed to make our lives easier and more fun simply don’t work as they should. Take game consoles, for instance. My Xbox Series X is great fun when it works. But more often than not, when I find myself in the mood for some button bashing and fire it up, I’m met with a lengthy wait while massive updates are downloaded for both the console and then whatever game it was I wanted to play.

Read more: Best Phones of 2026

By the time I’ve made a coffee and stared out the window while the updates install, I’ve usually lost that urge to play and I end up doing something else. Ditto for the PS5. Then there are the numerous games that launch essentially broken, with huge day-one patches required to make them even barely tolerable. I’m looking at you, Cyberpunk 2077. Do you know what doesn’t require gigantic updates and patches before a game can commence? My Scrabble set. It also has offline local multiplayer without a LAN cable.

An Xbox with a controller

It’d be fine if it wasn’t for the constant updates.

Andrew Hoyle/CNET

Then there are the various Bluetooth earbuds I use — the AirPods Pro 3 or Nothing Ear 3 buds — which work fine almost all of the time and then, every so often for no discernible reason, one earbud will decide not to connect and I have to stop what I’m doing and re-pair the whole set. Worse still are the occasions when one slightly goes out of sync, meaning the audio in my left ear might be a split second ahead of the audio in the right. Headache-inducing.

Audio has been a big deal for me lately. Most of the time I love my first-gen Apple HomePod. The sound quality is great and AirPlay works well when it wants to. But it often doesn’t want to and decides to disconnect halfway through a song. And when I try to reconnect through Spotify, I can’t even see my HomePod as an option anymore. Troubleshooting this often feels more like divination than actual tech support and it seems it’s just not possible to guarantee a constantly stable connection.

I’ve had numerous similar experiences with Bluetooth speakers from other brands, too. And don’t get me started on the fragility of in-car Bluetooth connections, which often seem to entirely forget your existence each time you turn off your car. 

A vinyl record player and collection of records.

My record player and Tesseract’s Portals on the turntable. Great stuff. 

Andrew Lanxon/CNET

A few years ago my brother gave me a vinyl record player. I then immediately bought myself a whole range of records from some of my favorite bands, including Periphery, Incubus and Tesseract along with a few choice classics from Green Day and Linkin Park. I’ve honestly found the whole experience to be something of a revelation.

I’m not going to opine on the “warmth” or “character” of the audio quality from vinyl because I’m honestly not that bothered as long as it’s “good enough.” What’s refreshing though is putting on a record and having it actually play, without the need for establishing wireless connections or having the connection inexplicably cut out half way through a song. I drop the record onto the turntable, move the needle and it just plays. I don’t even have a proper speaker setup, just an aux cable running into an old TV soundbar I have propped up nearby. But it still works like it’s supposed to.

I’ve found, too, that I love listening to whole albums again, rather than simply adding a few songs to a playlist or shuffle playing all my “liked” songs on Spotify, or simply replaying my “Top Songs 2025” from Spotify Wrapped again and again. Going out to record shops to find specific artists I want is a much more satisfying process than simply scouring the infinite abyss of Spotify’s catalog. Perhaps I’d also enjoy getting back into DVDs instead of endlessly scrolling Netflix and failing to decide what to watch before putting on an episode of Taskmaster because I couldn’t come to a decision. Probably not though.

It’s worth noting that I am 38. And there’s a certain cliche about people in their 30s who suddenly start getting into vinyl. I’m a professional photographer and, yes, I also shoot using analog film too, enjoying the more stripped-back approach that my more high-tech Canon R5 lacks. That said, I also fell in love with a hyper-expensive Hasselblad and ended up buying an $8,000 Leica so maybe the tech-lover in me isn’t gone just yet. 

To be fair, I’ve always felt a bit older than my years. I prefer bubble baths to nightclubs, I’ve made homemade scented candles since my mid-20s and I’ve always been able to identify the most comfortable chair in any given room. 

Candle-making: Wax and herbs warming in a pot, and in a glass with a wick

Lavender, lemon oil and fresh rosemary from my garden. I know how to make a pretty damn good candle. 

Andrew Lanxon/CNET

So is it me? Have I just reached that age? Or is tech actually just more annoying? Connections that drop out; constant updates and patches needing downloading; software bugs on phones that cause restarts; apps that crash; games released half-finished that turn us into unpaid beta testers to help make their product less terrible. What happened to tech just working? To providing easier, more efficient ways of doing things rather than making life more complicated? To just doing what it’s supposed to and providing the smooth experience we’ve paid good money for? 

Am I wrong to feel frustrated when things don’t work? I love tech and everything it brings to our lives. I love gaming. I love FaceTime calls with my family. I don’t want to return to a “simpler time” when “instant messaging” was done via the post or when the latest AAA game was ball-in-a-cup. I just want things to work properly and not leave me feeling like I’m actively battling against the tech that’s supposed to be helping.

Now, if you’ll excuse me, I’m going back to my comfortable chair with my hot cocoa and my blanket.





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Recent Reviews


Alaskan cruising is big business, with nearly two million travelers boarding mega ships each year. These floating cities move through Southeast Alaska’s port towns ofJuneau, Sitka, and Ketchikan with long transits to and from Vancouver or Seattle. They must be doing something right. But the real question is: right for whom? Discover why UnCruise offers a more immersive Alaska experience—fewer crowds, closer wildlife encounters, guided adventures, and all-inclusive small-ship travel in Glacier Bay.

We recently sailed on UnCruise’s Wild, Woolly, and Wow with Glacier Bay itinerary and experienced Alaska at a human scale, up close, unscripted, and deeply immersive. What we found was a style of travel that felt less like a vacation and more like a shared expedition. Here’s why we chose UnCruise for Alaska and why we’d do it again without hesitation.

An All-Inclusive Model That Actually Includes You

Happy hour Champagne on UnCruise
All Inclusive-Uncruise Wilderness Explorer Alaska

Traditional cruising relies on a dual-revenue model: low-margin fares offset by high-margin onboard spending like drink packages, shops, specialty dining, and excursions. To make the math work, those ships need 3,000 to 6,000+ passengers and rigid itineraries built around ports and schedules.

UnCruise turns that model on its head. With fewer than 90 guests and truly all-inclusive pricing, the experience feels more like an adult summer camp than a floating resort. Their ships anchor in remote bays instead of lining up at docks, and exploration is led by an in-house team of naturalists and guides, not outsourced excursion operators.

You’re invited, not herded, to experience Alaska on its own terms. For us, that meant forming real connections with the crew, with fellow travelers, and with the place itself. We learned names quickly, swapped stories easily, and capped each day with shared meals and drinks that reflected the region we were sailing through.

When Alaska Is Your Window View

Waterfront Juneau Alaska
Vendors on dock Juneau Alaska
Mega ship anchored in harbour, Juneau Alaska
UnCruise Safari Endeavour Juneau Alaska

Our first morning in Juneau felt surreal. The harbor was wrapped in fog as we walked along an empty dock, with tens of thousands of cruise passengers still waiting behind raised gangways. As the mist lifted, the walkways dropped, and the quiet was instantly replaced by crowds racing toward shops and excursion buses.

I couldn’t help but wonder if anyone glanced out their cabin window and felt a flicker of FOMO. If only they knew what mornings on UnCruise looked like. Day after day, our views were of waterfalls spilling into secluded bays and glaciers calving in the stillness of early morning, no crowds, no commentary, just Alaska doing its thing.

Closer to the Heart (and the Ice)

Skiff Tour LeConte Bay Alaska
Skiff by large iceberg LeConte Bay Alaska
LeConte Bay Alaska
Ed licking ice at LeConte Bay Alaska

Growing up, Geddy Lee’s voice urging us to be “closer to the heart” felt like a creative manifesto. Forging our creativity, molding a new reality, and sowing a new mentality… Closer was better. Closer was where new ideas formed and deeper connections took hold. That philosophy plays out beautifully on UnCruise.

In Glacier Bay, we had an unobstructed view of Johns Hopkins Glacier, while a mega ship lingered somewhere farther out in the fog, barely visible. We could hear sea lions barking as we passed and orcas exhaling as they surfed our bow wake.

And when “close” still wasn’t close enough, we boarded skiffs. Close enough to feel the surge from calving ice at LeConte Glacier. Close enough to taste ice that had traveled decades from mountaintop to sea. Close enough to hear bears splashing as they fished below Pavlof Falls. As Rush put it, “There’s something here as strong as life.” We felt it.

Days Built Around Doing, Not Watching

Neka Bay Alaska
Waterfall Cove Alaska
Kayaking Glacier Bay Alaska
Evac Skiff - Heading Home Alaska

A typical UnCruise day included both a morning and afternoon adventure: skiff tours, kayaking, or bushwhacking through rainforest. Each option took us deeper than the ship alone ever could, with kayaking bringing us closer still.

Trading engines for paddles let us hear waterfalls crash into Waterfall Cove and study freshly calved blue ice glittering in the morning light. Bald eagles watched from high pine perches while harbor seals lounged on stray ice floes, eyeing us just as carefully as we watched them.

Where Boots Matter More Than Deck Chairs

Waterfall Cove Alaska
Waterfall Cove Alaska
Wack and a half -Chicken of the Forest UnCruise Alaska
Waterfall Thomas Bay Alaska

Some experiences require boots on the ground, and this is where UnCruise truly excels. They don’t just provide sturdy rubber boots for muddy landings, they bring the expertise to use them well.

Their skiffs deliver you to remote shorelines and return at just the right moment. On land, you’re guided by wilderness professionals with advanced medical training, GPS navigation, and safety protocols (and gear) for everything from bears to sudden weather shifts.

That preparation opened the door to unforgettable moments: wandering through old-growth forests spared by their isolation, snacking on wild blueberries still wet with morning dew, scrambling up rocky outcrops for sweeping views, and sinking ankle-deep into muskeg bogs. It felt unapologetically, unmistakably like wild Alaska.

Eating as Part of the Journey

Breakfast Uncruise Wilderness Explorer Alaska
Delicious gnocchi, salmon, and prime rib
UnCruise Crab Leg dinner
Desert Uncruise Wilderness Explorer Alaska

Twice-daily adventures worked up serious appetites, and the UnCruise culinary team rose to the challenge. Meals weren’t just filling, they were thoughtfully designed to reflect the region we were exploring.

Our onboard chef, Rachel, originally from the Northeast, described Alaska as New England elevated. She leaned into the freshness of local seafood, serving dishes like butter-poached, fresh-caught halibut. And of course, there was the crab feast featuring sweet, delicate Dungeness crab with tender, flaky meat that exceeded even our lofty Alaskan expectations.

Evenings That Deepen the Day

2 bears with a salmon Pavlovs Bay Alaska
Bears at Hidden Falls Hatchery Alaska

After full days of movement and fresh air, evenings onboard were about understanding what we’d seen. Instead of shows or casinos, UnCruise offers Arctic education that builds context and meaning.

On bear-watching days, we learned how salmon runs support the entire forest ecosystem, right down to the trees. Entering Glacier Bay, we explored how microscopic life on ice underpins one of the planet’s most complex ecosystems. It was the perfect complement to what we’d experienced firsthand.

Born of Alaska, Not Just Passing Through

Uncruise Alaska Northern Lights
Photo Credit: Jenn Coleman.

UnCruise is headquartered in Juneau, and founder Captain Dan Blanchard was adopted into the Tlingit tribe in 2013—a reflection of his deep, long-standing connection to Alaska. For more than 30 years, the company has focused on immersive, active travel with a strong commitment to environmental stewardship.

The “Un” in UnCruise is intentional: unplugging, unhurried, and undeniably different from traditional cruising. For us, choosing this road, or route, less traveled made all the difference. We may never be as truly Alaskan as Captain Dan, but that week in the wilderness left a connection that time won’t erase.

Disclosure: A big thank you to Uncruise Adventures for partnering with us! For more Uncruise travel inspiration, check out their InstagramFacebook, and YouTube accounts.

As always, the views and opinions expressed are entirely our own, and we only recommend brands and destinations that we 100% stand behind.

Ready to Book Your Trip? These Links Will Make It Easy:

Airfare:

Insurance:

  • Protect your trip and yourself with Squaremouth and Medjet



  • Safeguard your digital information by using a VPN. We love NordVPN as it is superfast for streaming Netflix



  • Stay safe on the go and stay connected with an eSim card through AloSIM

Our Packing Favs:

  • We LOVE Matador Equipment for their innovative products and sustainability focus. Their SEG45 is a game changer when you need large capacity while packing light.
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Hi! We are Jenn and Ed Coleman aka Coleman Concierge. In a nutshell, we are a Huntsville-based Gen X couple sharing our stories of amazing adventures through activity-driven transformational and experiential travel.





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