Xfinity Customers Still Have Time to Claim a Part of Comcast’s $117.5M Data Breach Settlement


A cyberattack exposed the personal information of approximately 36 million Xfinity customers in October 2023. Now, Comcast has settled a class-action lawsuit related to the hack, agreeing to pay $117.5 million to people affected by the breach. The settlement is open for claims, and if you’re a current or former customer who received a breach notification from Comcast in December 2023, you may be eligible for a flat cash payment of around $50, or up to $10,000 if you can document losses tied to the breach.

The deadline to file was initially Aug. 14, but it has since been extended to Sept. 14, 2026. Members of the settlement class who neglect to file a claim or dispute the settlement by the new September date will lose their right to take independent legal action against Comcast regarding this cybersecurity incident.

When Comcast notified users of the breach (PDF) in December 2023, the company admitted data thieves stole usernames, passwords, names, contact information, dates of birth and the last four digits of Social Security numbers. 

In a class action lawsuit, Hasson v. Comcast Cable Communications LLC (PDF), customers alleged that Comcast was responsible for financial damages and for the time spent pursuing identity theft protection related to the breach. While Comcast denied any wrongdoing, it reached a preliminary settlement in January 2026, agreeing to pay $117.5 million to 36 million affected customers.

The official settlement website is now live, although payments won’t begin until after the court’s final approval hearing. That hearing is currently scheduled for Aug. 5.

If you qualify for a settlement payout, you can file on the website now. You need a unique settlement member ID number included within the initial online communication sent to affected Comcast customers to file the claim.

Read more: The $135M Google Data Settlement Site Is Live. See if You’re Eligible

You have multiple options if you don’t want to file a claim. If you object to the agreed-upon settlement, you can write to the court or ask permission to speak at the final approval hearing. 

You can also opt out of the settlement, which will allow you to retain your right to separately sue Comcast in relation to this data breach. If you don’t file a claim by Sept. 14 or opt out of the settlement by July 1, you will lose out on payment from this settlement and lose the right to pursue further legal action. If you fill out a physical claim form, it will remain valid so long as it is postmarked by the filing deadline.

As part of the settlement, Comcast must pay for and provide identity defense services to any affected member of the class action suit. Unlike the settlement payouts, affected customers who do not file a claim will also be able to apply for the identity defense services. Anyone who opts out of the settlement will not be eligible for those services.

Representatives for Comcast and the law firm Lynch Carpenter LLP, which served as lead counsel for the plaintiffs, did not immediately respond to a request for comment.

Who can be part of the Comcast settlement?

Not every Comcast customer is automatically eligible to claim part of the settlement payout — the money is reserved for people whose personal information was accessed during the 2023 data breach.

In order to join, you must meet these three qualifications:

  1. Be a living individual human being in the US or its territories.
  2. Used Comcast services during the October 2023 data breach.
  3. Received a notification of being affected by the Comcast data breach.

While the court is scheduled to hold a final approval meeting on Aug. 5, those affected can file a claim on the official settlement website until Sept. 14. The approval meeting’s time and date have changed once already, and are subject to change again. Any updates will be posted on the website.

While some class action suit settlements pay out a lump sum to affected customers who don’t file a claim, that is not the case for Hasson v. Comcast Cable Communications LLC. You must file a claim and provide a payment method by the deadline to be compensated as part of the settlement.

How much will the Comcast settlement pay?

The amount of money each claimant will receive will be proportional to the out-of-pocket losses or lost time you can prove you incurred as a result of the data breach. 

The total payment for each claimant is capped at $10,000 and is affected by the total pool of settlement money and the number of affected customers who file a claim.

If you don’t want to go through the process of proving out-of-pocket losses or lost time are connected to the data breach, you can instead choose to accept an alternative cash payment of $50. The alternative cash payment is subject to change depending on the total number of claimants.

A third of the settlement money ($39.2 million) is earmarked to pay attorneys’ fees, subject to court approval. After this amount is paid out, the remaining settlement money will be divided among the settlement members who submitted the claim form before the deadline.

Whether you’re claiming restitution for out-of-pocket losses, lost time or accepting the alternative cash payment, you must file by Sept. 14. Payments will be distributed after the final approval hearing, assuming there are no appeals.





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Recent Reviews






Google is experimenting with a new policy restricting the amount of free storage provided to some accounts. New Google accounts (including new Gmail accounts) created in certain regions will be limited to 5GB of free storage when they’re first set up. That’s only one-third of the amount of storage that has been typically offered. There is a way of increasing the amount of free storage you get when setting up a new account, though: you can unlock it by linking your phone number.

When approached for comment by Android Authority, a Google spokesperson confirmed that the new policy was being tested to “help us continue to provide a high-quality storage service to our users, while encouraging users to improve their account security and data recovery.” The statement didn’t clarify which regions the policy is being tested in, nor for how long the testing period will last.

Notably, a Google One Help support page about account storage has been updated to state that each Google account contains “up to 15 GB of storage”, as noted by 9to5Google. Previously, the page didn’t say “up to”; it simply stated that accounts come with 15 GB of storage. So far, the experiment doesn’t appear to stretch to pre-existing accounts.

Per a screenshot shared by Reddit user Sungusungu on R/DeGoogle (a subreddit dedicated to finding alternatives to Google services and products) Google is collecting phone numbers to make sure that the full 15 GB of storage is only redeemed once per person. Of course, that’s easily evaded by using a burner phone to set up multiple accounts, should you want to. The pop-up directs users to a webpage to learn more about storage management. However, at the time of writing, the link redirects to the help center landing page instead.

How to link your Google account with a phone number

If you’re in the process of setting up a new Google account in an impacted region, then you might be prompted with the option of unlocking an extra 10 GB of storage using your phone number via a simple pop-up menu. If so, you can go ahead and follow those steps. However, if you want to link your phone number with a pre-existing Google account, then here’s what you need to do. Using your computer, you need to:

  1. Open your browser and head to myaccount.google.com, then navigate to “Security and sign in” on the left-hand toolbar. This should open a list of security options.

  2. Select “Use your phone to sign in” and then “Set it up”. 

  3. Add a phone number using the “Recovery phone” option.

  4. Follow the on-screen steps to verify your number and finish linking it to your account.

Your options might look a little different if you already have a recovery number set up with your account.

Alternatively, you can connect a phone number to your Google account from your Android device, iPhone, or iPad. Much like on a computer, you connect your number by adding it as a recovery phone. First, head over to myaccount.google.com. Then select “Personal info”, followed by “Phone”. From there, you should be able to add or edit your phone number by navigating to the “Recovery phone” section.





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