How to use ChatGPT: A beginner’s guide to mastering OpenAI’s chatbot in 2026


How to use ChatGPT: A beginner's guide to OpenAI's AI chatbot

Elyse Betters Picaro / ZDNET

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ZDNET’s key takeaways

  • ChatGPT can help with writing, research, images, files, and apps.
  • Free users can start fast, but paid plans unlock higher limits.
  • Projects, memory, and voice mode make ChatGPT more useful.

It will be four years this fall since ChatGPT launched, turning AI from something most people talked to for fun on their phones or home speakers into a tool they could use to debug code, create presentations, generate images, shop, and plan trips. In fact, the phrase “chatbot” now feels a little too small, and maybe even dated, for what ChatGPT can do today.

Also: I stopped using ChatGPT for everything: These AI models beat it

New use cases are constantly being developed for and because of AI, and ChatGPT itself now has to keep up with an exploding industry filled with competitors, from Anthropic’s Claude to Google’s Gemini. Still, if you want to try AI, the OG is a good place to start. You can type, talk, upload a file, connect an app, and let it generate away.

How to use ChatGPT (for beginners)

What you’ll need: ChatGPT is available on the web, desktop, or a mobile app for iOS and Android. You don’t need to create an account, but you probably should. Maybe start with a free account, then decide later whether upgrading to a paid plan is worth it.

You can use ChatGPT in a browser at chatgpt.com or through the official mobile app for iOS and Android.

You can try the app without much setup, but creating an account gives you access to longer and more messages, as well as your chat history, projects, memory, file uploads, Library, GPTs, and connected apps.

Also: How to learn ChatGPT in an hour – for free

On the web, go to chatgpt.com and click sign up or log in. Use your email, Google account, Apple account, Microsoft account, or number, if available. On mobile, download and open the app, and sign up the same way.


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Sign up (or don't create an account)

Elyse Betters Picaro / ZDNET

ChatGPT Free users get “limited access” to GPT-5.5, OpenAI’s latest model family. You can ask the AI anything via text or voice, and upload files and generate images. But you’ll quickly hit usage limits.

A paid plan raises limits and unlocks more tools and model options, such as GPT-5.5 Thinking and GPT-5.5 Pro.

Also: I put GPT-5.5 through a 10-round test: It scored 93/100

Free users get about 10 messages every five hours, while Plus and Go users get 160 every three hours. Plus users can switch to GPT-5.5 Thinking for up to 3,000 messages per week, while Go users get 10 messages every five hours. Pro includes unlimited Instant and Thinking access (subject to “abuse guardrails”), plus GPT-5.5 Pro.

In the US, ChatGPT Go costs $8 per month, Plus is $20 per month, and Pro has $100 and $200 monthly tiers.


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Choose a plan (or remain free)

Elyse Betters Picaro / ZDNET

The ChatGPT interface is simple: a sidebar and a main chat area with a composer.

On the web and desktop app, click the menu button in the top-left corner to open the sidebar. From there, you can start a new chat, search past chats, open your image library, browse apps, access sometimes-paywalled tools like Codex, find GPTs, open projects, and see recent chats. All your stuff is in the left sidebar.

At the bottom of the main chat area is the composer, where you type your prompt or use the + tool menu to add files, photos, and more. On the desktop, ChatGPT also includes the model picker, a mic for dictation, and a Voice Mode button. On mobile, the model picker is at the top of the chat instead, near the new chat button and more menu options.

Also: Switching to Claude? How to take your ChatGPT memories

On desktop, the top of the main area includes options to share a chat, start a temporary chat, or open a more menu, where you can group a chat, move a chat, archive it, or delete it. For personalization, profile, and other settings, open your profile in the bottom-left corner on desktop or the top-right corner of the sidebar on mobile.


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Learn the layout

Elyse Betters Picaro / ZDNET

To select a model on the web, look for the model name in the composer. (The name previously also appeared at the top of the main chat area.) On mobile, tap the model name at the top of the chat. Then, if available, choose the model you want to use. Most people can leave ChatGPT on the default model and get good results.

As of June 2026, GPT-5.5 Instant is the standard model for free and logged-in users. Paid users can use the model picker to choose that or another option, GPT-5.5 Thinking, while Pro users also get GPT-5.5 Pro.

Also: AI Model Release Tracker: Microsoft AI’s first reasoning model arrives

I’d use GPT-5.5 Instant for fast writing, summaries, brainstorming, and basic questions, and GPT-5.5 Thinking for deeper reasoning tasks like research synthesis, coding help, and spreadsheet analysis. GPT-5.5 Pro is the heavy-duty version, meant for especially complex tasks that benefit from more reasoning time.


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Learn the layout

Elyse Betters Picaro / ZDNET

When you’re ready to start your first chat, click or tap New chat, type your prompt in the composer, and press Enter or tap Send. Use Shift + Enter or Shift + Return to add line breaks. On the web and mobile, you can also dictate your prompt using the mic button or start a Voice Mode conversation by tapping the waveform button.

ZDNET has published many articles about the art of prompt writing. It’s often not enough to give ChatGPT instructions. The trick is to give it enough context to do the job well. You may need to describe the task, maybe even the audience, give it source material, provide constraints such as format, and more.

Also: Want better ChatGPT responses? Try this surprising trick, researchers say

Instead of “give me a LinkedIn photo,” try: “Use the attached photo of myself to create a LinkedIn-style professional headshot I can use on my resume and at work. Do not change my face, body, or likeness.” My other advice is to prompt away. Keep revising and following up until you’re happy. You can start a new chat if needed.

Tip: Don’t forget to use the tools menu in the composer. To more quickly access them, type /Image, /Search, /DeepResearch, or “/” followed by any other tool you want. Tools help ChatGPT to do more tasks for you.

Here are some guides to read for extra help:


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Start a chat

Elyse Betters Picaro / ZDNET

What can I do with ChatGPT?

Once you’ve gone through the above, you can start using ChatGPT for more than basic questions. The use cases are nearly endless, but there are a few built-in ChatGPT features that are especially useful for getting more work done, whether that’s deep research reports, connected apps like Canva or Malwarebytes, or custom GPTs and projects. Here are some things you can do.

1. Search the web

  • Who can access? Paid and free, with usage limits

ChatGPT can search the web when you need current or up-to-date information. Use it for news, prices, laws, product specs, software updates, sports, weather, or anything else that may have changed recently.

All users, paid and free, can use ChatGPT to search the web, though they are constrained by their plan’s messaging limits.

Also: ChatGPT is reportedly scraping Google Search data to answer your questions – here’s how

On the web, choose Web Search from the tools menu. On mobile, choose Plugins from the tools menu, then Search. Or just type /Search on desktop and mobile. Whichever way you choose, try asking: “What did Google announce at I/O 2026?” You should see ChatGPT quickly search different web pages, and in the end, you’ll get a summary with clickable links to primary sources.

As always, be sure to fact-check the answers.

1. Search the web

Elyse Betters Picaro / ZDNET

2. Use Deep Research

  • Who can access? Paid and free, with usage limits

Deep Research is for bigger questions. It can search across sources, compare information, and return a more structured report with citations. Think of Web Search as being handed a piece of paper and your reading glasses. Deep Research is a folder.

On the web or mobile app, open the tools menu and choose Deep Research. You can also type /Deep Research. When ready, try asking ChatGPT a complex, multi-part, hyper-specific question that requires context and reasoning. An example:

“My grandfather was born in Quebec in 1945, moved to New York, and died there. I’m 38, born in New York, and my mother is his New York-born daughter. As of 2026, am I a Canadian citizen by descent? How do I verify my status and obtain legal proof?”

Also: I tested ChatGPT’s Deep Research against Gemini, Perplexity, and Grok AI to see which is best

ChatGPT has changed Deep Research’s usage limits several times over the past couple of years. Last I heard, free users had access to a limited lightweight version, Plus users got 25 full reports a month, and Pro users got 250. I’ve contacted OpenAI for a comment.

2. Use Deep Research

Elyse Betters Picaro / ZDNET

3. Upload files and analyze them

  • Who can access? Paid and free, with usage limits

ChatGPT can work with PDFs, documents, spreadsheets, CSVs, images, and other supported files. This capability is one of the AI’s most useful tools because it lets you ask questions about your own material instead of pasting huge blocks of text into the chat.

Also: I compared how Gemini, ChatGPT, and Claude can analyze videos – this model wins

On the web or mobile app, click the + button, then choose the file, attachment, or photo option. Then enter your prompt: “Summarize this PDF in three bullets,” “Find spelling errors in this draft,” “Turn this spreadsheet into a chart,” or “Tell me how to improve my resume.” For data, ChatGPT can clean columns, calculate totals, spot patterns, and explain what the numbers mean.

3. Upload files and analyze them

Elyse Betters Picaro / ZDNET

4. Connect to apps like Canva

  • Who can access? Paid and free

Anyone can connect apps to ChatGPT to unlock new abilities or get more work done. These apps were often called connectors, but the basic idea is the same: You grant ChatGPT access to a third-party service you use so it can search or use your connected data.

For example, you can connect Google Drive to work with your stored files. Or you can add Canva and then prompt ChatGPT to create a presentation. Malwarebytes even has an app that lets you ask ChatGPT whether an email, letter, or text you received is a scam. In chat, use @ mentions, the tools menu, or a natural request like, “Search my Google Drive for the latest budget spreadsheet.”

Also: How to use Canva in ChatGPT to build a stunning presentation in minutes – for free

But you first need to connect the app. On the web or mobile app, click your profile icon, open Settings, then Apps, and browse the app directory. Choose an app, click Connect, and complete the permissions process.

4. Connect to apps like Canva

Elyse Betters Picaro / ZDNET

5. Create images and find them in Library

  • Who can access? Paid and free, with usage limits

ChatGPT can generate images and edit images you upload. In my experience, it helps to describe the subject, style, layout, colors, aspect ratio, and any text that you want to appear in specific detail. A weak prompt is “make an image of a cat.” A better one is: “Create a 16:9 editorial-style portrait of a Russian blue cat on a pink background with glossy lighting, HD resolution, and no text.”

Also: I got an early look at ChatGPT Images 2.0, and it’s impressive – with one exception

On the web, just ask ChatGPT to create an image, or select Images from the tools menu, if you see it. On mobile, you can type the prompt or use the tools button. After your image appears, ask for changes in the same chat, such as “make it brighter” or “keep the glossy lighting but change the pink background to purple.” To find any image later, open your Library in the left sidebar.

Like Deep Research, ChatGPT often changes the usage limits for image generation. The last numbers I found suggest free users get a couple of images a day, Go users get 20 to 30 images a day, Plus users get about 50 images every three hours, and Pro is unlimited.

Anyone with a ChatGPT account can create images, but you need an account to store them in a library, obviously.

5. Create images and find them in Library

Elyse Betters Picaro / ZDNET

6. Find and use GPTs

  • Who can access? Paid and free, with usage limits

GPTs are custom versions of ChatGPT built for specific tasks. You’d basically use a GPT when you want a custom workflow.

Some GPTs help with writing, coding, studying, design, research, or productivity. Some are made by OpenAI, and users or organizations make others. While you can access your GPTs on mobile, I couldn’t find the option to explore them.

Also: How to use ChatGPT to write code – and my top trick for debugging what it generates

On the web, you can open Explore GPTs from the sidebar. Search by topic, select one, and start chatting. On mobile, you’ll just see your own GPTs in the sidebar above recent chats. Free users can use GPTs with limits, while creating GPTs requires a paid plan.

6. Find and use GPTs

Elyse Betters Picaro / ZDNET

7. Create Projects

  • Who can access? Paid and free

Projects are like dedicated workspaces for ongoing work. They keep related chats, files, and instructions together, so ChatGPT can use specific context without making you re-explain everything each time you resume. Think of Projects as folders that remember.

Also: These 7 useful ChatGPT settings are turned off by default (and I can vouch for them)

On the web or mobile, choose Projects in the sidebar, select New project, name it, add instructions, and upload files. You can use a project for a book, coding work, a research topic, a vacation plan, or anything else you want to keep organized. Your instructions can tell ChatGPT what tone, audience, formatting rules, and sources to use. Anyone with a ChatGPT account can save a project.

7. Create Projects

Elyse Betters Picaro / ZDNET

8. Use Voice Mode

  • Who can access? Paid and free, with usage limits

Voice Mode lets you talk with ChatGPT instead of typing. This mode can be useful for practicing a presentation, doing a mock interview, brainstorming, or dumping messy thoughts out loud. On the web or mobile app, open a new chat and tap the waveform icon. Then start talking, interrupt ChatGPT, or ask follow-up questions the way you would in a real one-on-one conversation.

Also: 7 surprisingly useful ways to use ChatGPT’s voice mode, from a former skeptic

As usual, free users get limited access, while paid plans get more.

8. Use Voice Mode

Elyse Betters Picaro / ZDNET

9. Save memories and personalize

  • Who can access? Paid and free

Last but not least, let’s talk about what ChatGPT can remember about you. It has a Memory feature that can remember useful details across chats — up to 130, as I found out recently as a Plus user, before being prompted to clear some. For example, the AI can remember my weight, height, name, family, and other information I’ve told it, so I don’t have to repeat myself when asking personal questions.

But ChatGPT has other features that affect its memory. Custom instructions let you tell ChatGPT how you want it to respond. For example, you could tell it to never use em dashes in its responses. On the web or mobile, click your profile icon, open Settings, then Personalization. From there, you will see options to manage your memory and add custom instructions.

You’ll even see options to change the AI’s tone, make it less warm or enthusiastic, and decide if it uses headers, lists, and emoji.

Also: How to audit what ChatGPT knows about you – and reclaim your data privacy

Finally, there’s Temporary Chat. It’s a little chat bubble button at the top of the main chat area on desktop. Use this feature when you do not want ChatGPT to remember a conversation. It’s like Chrome’s Incognito mode, but for ChatGPT. You can even archive or delete past chats for added privacy. Just open the left sidebar, find the recent chat, click its menu, and choose Archive or Delete.

Of course, you need to be logged in for ChatGPT to remember things about you or to be more personalized.

9. Save memories and personalize

Elyse Betters Picaro / ZDNET

And there’s more…

ChatGPT has several other buried features because it’s always continually updating with more. Here are a few you might want to try:

  • Codex (for Paid users): Available via the sidebar, Codex is ChatGPT’s coding assistant that helps you write, review, and debug code. It can analyze repositories, refactor scripts, and test code.
  • Agent Mode (for Paid users): Available via tools, Agent Mode lets ChatGPT perform multi-step tasks, such as opening sites, filling out forms, and generating files. I suggest you use it when you want ChatGPT to act autonomously.
  • Canvas (for Free and Paid users): This feature provides a split space where you and ChatGPT can co-edit text, code, or a draft together.
  • Scheduling Tasks (for Paid users): Available via tools, Tasks lets you schedule one-time or recurring actions, such as daily summaries or weekly reminders. ChatGPT will run the task on schedule and notify you when it’s done via email and notifications.
  • Shopping (for Free and Paid users in the US): You can ask ChatGPT for a product to see results with images, details, and sometimes a “Buy” button. Introduced in September 2025, it lets US users check out in chat from supported merchants like Etsy.
  • Study and Learn (for Paid and Edu users): Available via tools, this mode guides you through lessons, quizzes, and reasoning exercises, rather than giving direct answers, which is great for learning new topics interactively.

The point is to play with the AI, test things, figure out the tools that interest you or what you use AI for the most, and have fun trying ChatGPT.

Where is ChatGPT available?

ChatGPT is available on the web, mobile apps for iOS and Android, and desktop apps for macOS and Windows.

Is ChatGPT free?

Yes. But it’s heavily limited, meaning you won’t be able to message often in a short period of time or generate many images.

Do I need a ChatGPT account or login?

No. But for the full experience, such as memories, personalization, chat history, image library, and projects, you’ll want an account.

Which ChatGPT plan should I choose?

Here is a quick decision tree for you:

  • If you rarely use AI and want to test it now, stick with ChatGPT Free.
  • If you’ve tried AI, like it, but do not expect to use it every day, get ChatGPT Go.
  • If you use AI all day for writing, planning, research, or problem-solving, get Plus.
  • If you need AI for heavy research, coding, and advanced work, Pro is your best bet.

How much does ChatGPT cost?

As of June 2026 in the US, ChatGPT Go costs $8 per month, Plus is $20 per month, and Pro has $100 and $200 monthly tiers.

Also: Is ChatGPT Plus still worth your $20? I compared it to the Free, Go, and Pro plans – here’s my advice

Can ChatGPT be wrong?

Yes. Any answers should be fact-checked, especially medical, legal, financial, and breaking news information.

How do I stop ChatGPT from remembering?

You can turn memory off by going to Profile > Settings > Personalization > Reference saved memories, or manage your saved memories from the same settings area. You can also use a Temporary Chat when you do not want ChatGPT to remember a chat.

What is Atlas?

Atlas is OpenAI’s ChatGPT browser available to paid subscribers. It’s a Mac browser built on Chromium. It has ChatGPT built in, so it can answer questions, summarize pages, help with web searches, assist on webpages, manage tabs, and autofill forms.


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Recent Reviews


  • Law establishes national prohibition against nonconsensual online publication of intimate images of individuals, both authentic and computer-generated.
  • First federal law regulating AI-generated content.
  • Creates requirement that covered platforms promptly remove depictions upon receiving notice of their existence and a valid takedown request.
  • For many online service providers, complying with the Take It Down Act’s notice-and-takedown requirement may warrant revising their existing DMCA takedown notice provisions and processes.
  • Another carve-out to CDA immunity? More like a dichotomy of sorts…. 

On May 19, 2025, President Trump signed the bipartisan-supported Take it Down Act into law. The law prohibits any person from using an “interactive computer service” to publish, or threaten to publish, nonconsensual intimate imagery (NCII), including AI-generated NCII (colloquially known as revenge pornography or deepfake revenge pornography). Additionally, the law requires that, within one year of enactment, social media companies and other covered platforms implement a notice-and-takedown mechanism that allows victims to report NCII.  Platforms must then remove properly reported imagery (and any known identical copies) within 48 hours of receiving a compliant request.

Support for the Act and Concerns

The Take it Down Act attempts to fill a void in the policymaking space, as many states had not enacted legislation regulating sexual deepfakes when it was signed into law. The Act has been described as the first major federal law that addresses harm caused by AI. It passed the Senate in February of this year by unanimous consent and passed the House of Representatives in April by a vote of 409-2. It also drew the support of many leading technology companies.

Despite receiving almost unanimous support in Congress, some digital privacy advocates have expressed some concerns that the new notice-and-takedown mechanism could have some unintended consequences for digital privacy in general.  For example, some commentators have suggested that the statute’s takedown provision is written too broadly and lacks sufficient safeguards against frivolous requests, potentially leading to the removal of lawful content –especially given the short 48-hour time to act following a takedown request.  [Note: In 2023, we similarly wrote about abuses of the takedown provision of the Digital Millennium Copyright Act]. In addition, some have argued that the law could undermine end-to-end encryption by possibly forcing such companies to “break” encryption to comply with the removal process.  Supporters of the law have countered that private encrypted messages would likely not be considered “published” under the text of the statute (which uses the term “publish” as opposed to “distribute”).

Criminalization of NCII Publication for Individuals

The Act makes it unlawful for any person “to use an interactive computer service to knowingly publish an intimate visual depiction of an identifiable individual” under certain circumstances.[1] It also prohibits threats involving the publishing of NCII and establishes various criminal penalties. Notably, the Act does not distinguish between authentic and AI-generated NCII in its penalties section if the content has been published. Furthermore, the Act expressly states that a victim’s prior consent to the creation of the original image or its disclosure to another individual does not constitute consent for its publication.

New Notice-and-Takedown Requirement for “Covered Platforms”

Along with punishing individuals who publish NCII, the Take it Down Act requires covered platforms to create a notice-and-takedown process for NCII within one year of the law’s passage. Below are the main points for platforms to consider:

  • Covered Platforms. The Act defines a “covered platform” as a “website, online service, online application, or mobile application” that serves the public and either provides a forum for user-generated content (including messages, videos, images, games, and audio files) or regularly deals with NCII as part of its business.
  • Notice-and-Takedown Process. Covered platforms must create a process through which victims of NCII (or someone authorized to act on their behalf) can send notice to them about the existence of such material (including a statement indicating a “good faith belief” that the intimate visual depiction of the individual is nonconsensual, along with information to assist in locating the unlawful image) and can request its removal.
  • Notice to Users. Adding an additional compliance item to the checklist, the Act requires covered platforms to provide a “clear and conspicuous” notice of the Act’s notice and removal process, such as through a conspicuous link to another web page or disclosure.
  • Removal of NCII. Within 48 hours of receiving a valid removal request, covered platforms must remove the NCII and “make reasonable efforts to identify and remove any known identical copies.”
  • Enforcement. Compliance under this provision will be enforced by the Federal Trade Commission (FTC).
  • Safe Harbor. Under the law, covered platforms will not be held liable for “good faith” removal of content that is claimed to be NCII “based on facts or circumstances from which the unlawful publishing of an intimate visual depiction is apparent,” even if it is later determined that the removed content was lawfully published.

Compliance Note: For many online service providers, complying with the Take It Down Act’s notice-and-takedown requirement may warrant revising their existing DMCA takedown notice provisions and processes, especially if those processes have not been reviewed or updated for some time.  Many “covered platforms” may rely on automated processes (or a combination of automated efforts combined with targeted human oversight) to fulfill Take It Down Act requests and meet the related obligation to make “reasonable efforts” to identify and remove known identical copies.  This may involve using tools for processing notices, removing content and detecting duplicates. As a result, some providers should consider whether their existing takedown provisions should also be amended to address these new requirements and how they will implement these new compliance items on the backend using the infrastructure already in place for the DMCA.

What about CDA Section 230?

Section 230 of the Communications Decency Act (“CDA”), 47 U.S.C § 230, prohibits a “provider or user of an interactive computer service” from being held responsible “as the publisher or speaker of any information provided by another information content provider.” Courts have construed the immunity provisions in Section 230 broadly in a variety of cases arising from the publication of user-generated content. 

Following enactment of the Take It Down Act, some important questions for platforms are: (1) whether Section 230 still protects platforms from actions related to the hosting or removal of NCII; and (2) whether FTC enforcement of the Take It Down Act’s platform notice-and-takedown process is blocked or limited by CDA immunity. 

On first blush, it might seem that the CDA would restrict enforcement against online providers in this area, as decisions regarding the hosting and removal of third party content would necessarily treat a covered platform as a “publisher or speaker” of third party content. However, a deeper examination of the text of the CDA suggests the answer is more nuanced.

It should be noted that the Good Samaritan provision of the CDA (47 U.S.C § 230(c)(2)) could be used by online providers as a shield from liability for actions taken to proactively filter or remove third party NCII content or remove NCII at the direction of a user’s notice under the Take It Down Act, as CDA immunity extends to good faith actions to restrict access to or availability of material that the provider or user considers to be “obscene, lewd, lascivious, filthy, excessively violent, harassing, or otherwise objectionable.” Moreover, the Take It Down Act adds its own safe harbor for online providers for “good faith disabling of access to, or removal of, material claimed to be a nonconsensual intimate visual depiction based on facts or circumstances from which the unlawful publishing of an intimate visual depiction is apparent, regardless of whether the intimate visual depiction is ultimately determined to be unlawful or not.” 

Still, further questions about the reach of the CDA prove more intriguing. The Take It Down Act appears to create a dichotomy of sorts regarding CDA immunity in the context of NCII removal claims.  Under the text of the CDA, it appears that immunity would not limit FTC enforcement of the Take It Down Act’s notice-and-takedown provision affecting “covered platforms.” To explore this issue, it’s important to examine the CDA’s exceptions, specifically 47 U.S.C § 230(e)(1).   

Effect on other laws

(1) No effect on criminal law

Nothing in this section shall be construed to impair the enforcement of section 223 or 231 of this title [i.e., the Communications Act], chapter 71 (relating to obscenity) or 110 (relating to sexual exploitation of children) of title 18, or any other Federal criminal statute.

Under the text of the CDA’s exception, Congress carved out Section 223 and 231 of the Communications Act from the CDA’s scope of immunity.  Since the Take It Down Act states that it will be codified at Section 223 of the Communications Act of 1934 (i.e., 47 U.S.C. 223(h)), it appears that platforms would not enjoy CDA protection from FTC civil enforcement actions based on the agency’s authority to enforce the Act’s requirements that covered platforms “reasonably comply” with the new Take It Down Act notice-and-takedown obligations.

However, that is not the end of the analysis for platforms.  Interestingly, it would appear that platforms would generally still retain CDA protection (subject to any exceptions) from claims related to the hosting or publishing third party NCII that have not been the subject of a Take It Down Act notice, since the Act’s requirements for removal of NCII by platforms would not be implicated without a valid removal request.[2]  Similarly, a platform could make a strong argument that it retains CDA immunity from any claims brought by an individual (rather than the FTC) for failing to reasonably comply with a Take It Down Act notice.  That said, it is conceivable that litigants – or event state attorneys general – might attempt to frame such legal actions under consumer protection statutes, as the Take It Down Act states that a failure to reasonably comply with an NCII takedown request is an unfair or deceptive trade practice under the FTC Act.  Even in such a case, platforms would likely contend that such claims by these non-FTC parties are merely claims based on a platform’s role as publisher of third party content and are therefore barred by the CDA. 

Ultimately, most, if not all, platforms will likely make best efforts to reasonably comply with the Take It Down Act, thus avoiding the above contingencies.  Yet, for platforms using automated systems to process takedown requests, unintended errors may occur and it’s important to understand how and when the CDA would still protect platforms against any related claims.

Looking Ahead

It will be up to a year before the notice-and-takedown requirements become effective, so we will have to wait and see how well the process works in eradicating revenge pornography material and intimate AI deepfakes from platforms, how the Act potentially affects messaging platforms, how aggressively the Department of Justice will prosecute offenders, and how closely the FTC will be monitoring online platforms’ compliance with the new takedown requirements.

It also remains to be seen whether Congress has an appetite to pass more AI legislation. Less than two weeks before the Take it Down Act was signed into law, the Senate Committee on Commerce, Science, and Transportation held a hearing on “Winning the AI Race” that featured the CEOs of many well-known AI companies. During the hearing, there was bipartisan agreement on the importance of sustaining America’s leadership in AI, expanding the AI supply chain and not burdening AI developers with a regulatory framework as strict as the EU AI Act. The senators listened to testimony from tech executives calling for enhanced educational initiatives and the improvement of infrastructure needed for advancing AI innovation, alongside discussing proposed bills regulating the industry, but it was not clear whether any of these potential policy solutions would receive enough support to be signed into law.

The authors would like to thank Aniket C. Mukherji, a Proskauer legal assistant, for his contributions to this post.


[1] The Act provides that the publication of the NCII of an adult is unlawful if (for authentic content) “the intimate visual depiction was obtained or created under circumstances in which the person knew or reasonably should have known the identifiable individual had a reasonable expectation of privacy,” if (for AI-generated content) “the digital forgery was published without the consent of the identifiable individual,” and if (for both authentic and AI-generated content) what is depicted “was not voluntarily exposed by the identifiable individual in a public or commercial setting,” “is not a matter of public concern,” and is intended to cause harm or does cause harm to the identifiable individual. The publication of NCII (whether authentic or AI-generated) of a minor is unlawful if it is published with intent to “abuse, humiliate, harass, or degrade the minor” or “arouse or gratify the sexual desire of any person.” The Act also lists some basic exceptions, such as publications of covered imagery for law enforcement investigations, legal proceedings, or educational purposes, among other things.

[2] Under the Act, “Upon receiving a valid removal request from an identifiable individual (or an authorized person acting on behalf of such individual) using the process described in paragraph (1)(A)(ii), a covered platform shall, as soon as possible, but not later than 48 hours after receiving such request—

(A) remove the intimate visual depiction; and

(B) make reasonable efforts to identify and remove any known identical copies of such depiction.



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